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Products & Platforms

Business phone systems, cloud communications and hybrid solutions designed, installed and supported by Assist Telcom.

Communication Solutions for California Businesses

Choose the right platform for your users, locations and call volume. We provide certified installation, migration and long-term support.

Assist Telcom Software

Assist 911 Emergency Call Alert

$300 one-time purchase

Immediate on-screen and optional email notification when an emergency call is placed through an Avaya IP Office system.

  • Customizable alerts
  • Emergency-call history database
  • Extension, user, time and call details
  • No additional IP Office license required
  • Self-installation manual included
View 911 Alert Details Download Brochure

Assist Telcom Software

Assist Call Accounting

$500 one-time purchase

Simple, practical reporting for inbound, outbound and internal calls on Avaya IP Office.

  • Weekly, monthly and yearly reports
  • Reporting by extension or user
  • Call history, search and export tools
  • No additional IP Office license required
  • Self-installation manual included
View Call Accounting Details Download Brochure

Avaya IP Office

Reliable on-premise and hybrid business communications with voicemail, automated attendants, SIP trunking and contact center integration.

Explore Avaya IP Office

RingCentral Cloud Phone

Flexible cloud calling, messaging and mobility for organizations that want a scalable hosted communications platform.

Discuss RingCentral

Zoom Phone & Contact Center

Cloud-based calling, voicemail, auto attendants and contact center capabilities for modern distributed teams.

Discuss Zoom

Hybrid Communications

Keep proven Avaya investments while adding cloud services, remote users, SIP trunks, failover and new applications.

View Solutions